Quality Management

 

NARAYANI GROUP in pursuing its integrated and specialized services is committed to

Render environment friendly and hazard free specialized logistics, agency, ship chandelling, and support services to the Shipping industry to meet and if possible exceed the needs and requirements of our customers.

Establish sound health, safety and environmental objectives and targets to control risks, conserve resources and minimize wastes.

Ensure provision of safe and secure service and pollution prevention in operations by complying with applicable legislations and other requirements and following safe working practices.

Achieve continual improvement in health and safety performance and environmental protection in all our activities. - Ensure health, safety and environmental aspects awareness amongst employees / interested parties.

Achieve customer satisfaction by providing efficient, time-bound and cost effective services by involving every qualified and competent member of the company and maintaining professional integrity.

Improving the services rendered by ensuring the continual improvement of the operational effectiveness and the quality management system of the company.

 

Policy

We are committed to operating in a manner that:

  • Protects our employees and the environment
  • Adheres to government safety, environmental and health regulations; and
  • Provides our customers with “value added” services so that they can further protect their employees, their property and the environment.

Principles

Through adhering to the principles presented below we will honor our continual improvement commitment to Quality, Safety, Health and the Environment. To implement these principles, our organization will be held accountable for the following:

Commitment to our employees and our partners

  • We will provide the appropriate resources and training required to undertake our operations to high Quality, Health, Safety and Environmental standards.
  • We will assess Health, Safety and Environmental risks and take appropriate actions as part of our normal business to prevent environmental impacts, injury or ill health.
  • We will ensure a culture of open consulting and communication between all staff, contractors and stakeholders at all levels on safety, health, environmental and business quality issues.

Commitment to our government

  • We will continuously undergo safety, health and environmental audits designed to measure our continued compliance with subscribed government safety, health and environment regulations and other applicable legislation.

Commitment to our customers

  • We will aggressively offer solutions to our customers’ requirements and problems through innovative services and applications expertise. By continuing to place emphasis on meeting our customers’ exacting expectations, it is our intent to build a lasting business relationship with satisfied customers.